Cvaje takes your personal data very seriously. This Privacy Policy clearly outlines what information we collect, why we collect it, and how we keep it secure.
Welcome to cvaje. This Privacy Policy This applies to all users of cvaje and its services. By using the cvaje.net website or mobile app, you agree to this Privacy Policy.
We believe every member should have full control over their personal data. With that in mind, cvaje has built a transparent and easy-to-understand Privacy Policy created, where you can see exactly what is being done with your information.
This Privacy Policy has been prepared in accordance with applicable data protection laws in Bangladesh and international standards.
This policy applies to all of cvaje's digital services — including the main website, mobile app, live chat system, and email communications.
Cvaje only collects the minimum information needed to provide its services. Asking for unnecessary data goes against our policy.
Important: We never store your password in plain text. Passwords are always kept as encrypted hashes and cannot be seen by any cvaje staff member.
Cvaje collects information in several ways. You have the right to know about each of these methods.
| How We Collect Information | What Information | Purpose |
|---|---|---|
| Registration Form | Name, Mobile Number, Date of Birth | Account Creation |
| KYC Verification | NID/Passport | Identity Verification |
| Payment Processing | Mobile Banking Number | Completing transactions |
| Automatic Logs | IP, Device, Session | Security & Fraud Prevention |
| Cookies | Browsing Behavior | Experience Enhancement |
| Support Chat | Conversation History | Service Quality Improvement |
Cvaje uses your data only for specific, legitimate purposes — never for anything else without your consent.
You can opt out of marketing communications at any time. Just let our support team know and we'll take care of it within 24 hours.
Cvaje never sells or rents your personal data to third parties. However, limited information may need to be shared in certain specific circumstances.
We never: We do not sell or share your information with advertisers, data brokers, or any third party for commercial purposes.
A strict data processing agreement is in place with every third-party partner, ensuring your information is fully protected.
Cvaje uses industry-standard security measures to keep your data safe, with multiple layers of protection at every level.
Your data is retained for as long as your account remains active. After closure, certain data may be kept for up to 5 years as required by law, after which it is permanently deleted.
In the event of a data breach, we are obligated to notify affected members within 72 hours and take immediate action.
The cvaje website uses cookies. Cookies are small data files stored in your browser that help improve your experience.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.
Under cvaje's Privacy Policy, you have certain important rights over your data.
You can request to know what information we hold about you.
You can request corrections if any of your information is inaccurate.
You may request that your data be deleted, provided there is no legal obligation requiring us to retain it.
You can request that your data no longer be used for specific purposes.
You may request a copy of your information in a portable format.
You can object to your information being used for marketing or profiling purposes.
To exercise any of your rights, email us at support@cvaje.net or visit the Help Center page. We will respond within 48 hours.
Cvaje's services are intended for users aged 18 and above only. We never knowingly collect information from anyone under the age of 18.
If we become aware that a minor's data has been collected inadvertently, we will delete it immediately and close the associated account. Parents or guardians who have any concerns should contact us right away.
Cvaje may, when necessary, update this Privacy Policy policy. Members will be notified in advance of any significant changes via email or SMS.
The date of any changes is always shown at the top of the page. Continued use of our services after an update constitutes your acceptance of the revised policy.
For major changes, at least 7 days' notice will be given in advance. Please check this page regularly.
Reach out to us for any questions, requests, or complaints regarding our Privacy Policy.
We typically respond within 48 hours of verifying your identity.
We use industry-leading technology to ensure protection at every level.
You also play a role in keeping your information safe: Use a strong password, never share it with anyone, avoid logging in on public Wi-Fi, and if you notice anything suspicious on your account, immediately Help Centerto let us know.
With a transparent privacy policy, robust security, and trusted service, cvaje is always here for you.